Frequently Asked Questions

Here are answers to the most commonly asked questions.

Protectia uses advanced encryption techniques and real-time monitoring to ensure that your personal data is protected against unauthorized access and fraud.
No, our services are designed to be user-friendly. We take care of the technical aspects and ensure that you can easily manage your protection through our platform.
Activation of ID protection is almost immediate. Once you have completed your registration, we begin monitoring and protecting your information right away.
We immediately send an alert via email or SMS if we detect anything unusual that may indicate identity theft or fraud.
Yes, we offer support and guidance to restore your identity and security, and assist in taking necessary steps to resolve the situation.
Yes, our monitoring service operates 24/7, and our customer support team is available to answer your questions during regular office hours.
Absolutely, you can update your personal information at any time by logging into your account or contacting customer service.
We provide regular updates, and you can log into your account anytime to view the latest information about your credit status.
Currently, we offer a mobile-friendly web platform where you can manage your account and access our services from anywhere.
If you receive an alert message, you should immediately review the reported activity and contact us for further instructions and actions to ensure your identity protection.

Do you have any questions? We are here to help!

Let us assist you! Our customer service is ready to promptly answer all your questions.