Hello and welcome to our Terms of Use when using protectia.se, and the service provided on the domain. These Terms of Use ("Terms of Use") apply between protectia.se, Protectia AB, Järfällavägen 106, floor 5, 177 41 Järfälla, Stockholm. Organization number: 559365-5169 ("protectia.se"), and you as the user ("User" or "you") of the service and website.
Our vision is for you as a customer to feel secure when surfing the internet, paying with your cards online, or registering for services that require you to provide your personal information. The goal of our services is for you to feel in control, without having to worry about it and without your credit rating being affected.
In a world increasingly marked by uncertainties and digital crimes, we are proud to offer solutions for a safer everyday life. Together with world-leading partners, we develop our services so that you can continue to live your life as usual, but with a more secure financial situation and a healthy credit score.
Certain services are provided free of charge. However, protectia.se may add services, features, and accessories for which protectia.se charges. In such a case, you will actively need to enter into an agreement for such additions, where protectia.se informs you of your payment obligations. All services commence when the first monthly fee is paid unless otherwise agreed upon. Basic: $19.99/month Single Standard, $29.99/month Family Standard. $27.99/month Single Premium, $37.99/month Family Premium. Annual payment applies the current discount. Payment is made either monthly or annually. If payment is not made as agreed, protectia.se will send a reminder, and we reserve the right to suspend your membership until all fees due to protectia.se have been paid. protectia.se reserves the right to charge late fees, invoice fees, and other fees for overdue payments. During the time when full payment is not received by us, you do not have the right to use any of the services protectia.se offers. protectia.se reserves the right to send your unpaid invoices to collection, and you as a customer are personally responsible for paying all associated costs.
The term of your agreement is 12 months. Termination must be made no later than 3 months before the current term expires, otherwise the agreement will be extended by 12 months at a time. When you subscribe to ID protection, you always have a cooling-off period allowing you to cancel the purchase within 14 days from the day the agreement was concluded and you received information about the right of withdrawal and what is included in the protection. If your agreement has been renewed from a previous existing agreement, the 14-day right of withdrawal does not apply. If you wish to exercise your right of withdrawal or terminate the agreement, you must contact us at protectia.se via email. support@protectia.se
When upgrading from the standard package to the premium package, your agreement with us is renewed and applies for an additional 12 months. The 14-day right of withdrawal does not apply to the entire agreement, only to the upgrade.
If protectia.se has reason to believe that the information you have provided to the company is incorrect, that you are not using it in accordance with the commitments stated above, or are otherwise using the service in a manner that is not consistent with the terms of use, protectia.se has the right to restrict your access to the website and service. However, such action will only result in fees for the subscription period during which the service has been used, when using fee-based services. You are not entitled to compensation for damages, such as loss of profit or other damage, provided there is no gross negligence on the part of protectia.se. protectia.se is not liable for damage caused by the content of data or other information transmitted during the use of the service or actions taken by the User as a result of using the service. protectia.se is also not liable for damages caused by computer viruses or similar, delays, distortion, or loss of data, or for any third-party liability of the User.
The service is a search service that can help you detect irregularities related to your computer and/or your personal data at an early stage. Therefore, protectia.se assumes no responsibility for any financial damage caused to you due to unauthorized third-party use of your personal data, bank details, computer, credit card, ID card, or similar. protectia.se also does not guarantee that such unauthorized use will be detected by the service. You are responsible for taking appropriate actions when the service makes you aware of the fact that someone may have used your personal data for unauthorized purposes. To avoid misunderstandings, protectia.se will not compensate for damage incurred, either directly or indirectly, due to unauthorized use of your identity, credit card, ID document, intrusion into your computer, or other infringements of your privacy.
Users are not entitled to use protectia.se trademarks or company beyond what is necessary to use the service in accordance with the terms of use.
If protectia.se is prevented from fulfilling its obligations under the terms of use or privacy policy due to circumstances that the company could not reasonably control, that it could not reasonably have foreseen, and the consequences of which it could not reasonably have avoided or overcome, including but not limited to labor disputes, war, fire, lightning strikes, riots, terrorist attacks, embargo, government intervention, government provision or law, failure or delay of subcontractor services due to circumstances described herein, and other circumstances beyond protectia.se control, provided that protectia.se has reasonably attempted to limit the damage, this shall constitute a ground for dispensation entailing advance performance and exemption from penalties.
When you visit the website or use the service on your computer, tablet, or other device, protectia.se stores a text file on the device so that protectia.se can provide information to the website and/or service. By visiting the website and/or using the service, you consent to protectia.se collecting and storing certain technical information (known as cookies) on the device used to visit the website and/or use the service.
You always have the option to refuse the use of cookies in your browser settings. We want to make you aware that disabling cookies may impair your user experience on the website and/or services, as this may prevent you from using all features of the website and/or service.
protectia.se has the right to transfer its rights and obligations under the terms of use at any time, provided that the acquiring company can reasonably be expected to fulfill its obligations under the terms of use to the satisfaction of the User. If protectia.se transfers its rights and obligations under these terms of use, the acquirer replaces protectia.se as a party. The acquirer, in turn, has the right to transfer these acquired rights and obligations to another party.
The latest version of the terms of use governing visits to the website and the use of the service is always available on the protectia.se website. protectia.se reserves the right to make minor changes that take effect two (2) weeks after the changes to the terms of use have been published on the website. The latest version of the terms of use supersedes all previous versions. By visiting the website and/or using the service after the changes have come into effect, the changes are deemed accepted. The same applies to other documents covered by the terms of use.
Any dispute arising from the terms of use shall be settled by the Swedish tribunal in accordance with Swedish law.